Managed Front Office Services

Various studies have suggested that it takes just about 3 seconds to create a first impression about oneself through appropriate demeanor, attire, and communication skills, leading to a perception that might sometimes be impossible to alter. Hence the very First Impression becomes very crucial for anyone to create a long term relations.

For an organization, Front Office / Reception is the first point of contact with their clients, vendors, customers, visitors and employees. If the front-office personnel (receptionists) are able to create an impact at the first instance itself, it goes a long way in strengthening the organization’s relationships with their valued stakeholders.

By outsourcing these services with us, you can free your company to spotlight on your core business. It also allows you to lessen the considerable expenditure allied with this component of your business. If you outsource with us you have an opportunity to increase customer fulfillment and create sustainable, long term, productive relationships.

We provide the best mechanism to handle front office Services by training them to:

• Dress properly, Maintain professional attire
• Greet/handle/prioritize visitors
• Handle & route phone calls
• Respond to enquiries
• Monitor visitor access
• Take messages
• Book/cancel appointments
• Sort mail
• Make fax transmittals
• Handle deliveries
• Know- how of marketing tips
• Generate sales

Categories we provide are:

1. Front Office Staffs
2. Receptionist
3. Telephone operators
4. Marketing